Our Remote Support Tool



What can we do for you?


Live Support

Live chat with a technician or call us @ (585) 568-7755

Key Libyan official leaves country

Libyan rebels advance on Zawiya NEW: NATO hits Gadhafi forces Gadhafi admonished his supporters to take up arms against rebel forces Rebel claims indicate supply roads to Tripoli may be cut off CNN cannot confirm who controls disputed areas Tripoli, Libya (CNN) — Libyan leader Moammar Gadhafi urged supporters early Monday to take up arms […]

Siblings’ cross-country run from the law ends

Manhut for ‘armed and dangerous’ family The brother, sister and half-brother are being called “the Dougherty family” A federal arrest warrant ties them to an armed bank robbery in Georgia They are suspects in the attempted murder of a Florida police officer during a shootout One of them sent a text to his mother saying […]

NATO probes weekend copter crash

A CH-47 Chinook helicopter lands on Forward Operating Base Joyce in Kunar province, Afghanistan, March 9, 2011. No casualties are reported A NATO spokesman says an investigation is underway over Saturday’s fatal crash The crash site has been cordoned off Kabul, Afghanistan (CNN) — NATO says one of its helicopters made a hard landing Monday […]

Opinion: Focus on hard-hit minorities

Angela Glover Blackwell says blacks and Latinos hardest hit by unemployment She says debt deal leaves out unemployment insurance, job-creating investments Failure to do so will cost economy millions of jobs, gamble with U.S. future, she says Blackwell: Leaders must focus on robust, inclusive jobs agenda to ensure no one left behind Jobs and Labor […]

Ex-Egyptian President Mubarak goes on trial

Mubarak on trial in Cairo NEW: Mubarak arrives in Cairo aboard a helicopter Clashes erupt between protesters and supporters outside the trial venue Mubarak faces charges of corruption and ordering the killing of anti-government protesters He has denied the charges Cairo, Egypt (CNN) — Deposed Egyptian President Hosni Mubarak arrived in Cairo on Wednesday for […]

Congress must still weigh in

Reid, McConnell spar over debt progress The deal being negotiated would extend the debt limit through 2012 The Senate delays a key procedural vote on Reid’s debt plan by 12 hours The House rejects Reid’s plan to raise the debt ceiling Congress must raise the $ 14.3 trillion debt ceiling by August 2 or risk […]

Libya rebel leader’s death a mystery

Details murky on Libya rebel chief death The death of the top rebel commander in Libya stokes speculation of a rebel rift An ex-ambassador says “revenge by Tripoli” is the “most likely scenario” One expert says the death is a reminder of the rebel coalition’s fragility Libya Moammar Gadhafi North African Politics War and Conflict […]

Norway terror attack victims honored

Norwegian leaders to join relatives of the victims at a memorial service Anders Behring Breivik will be questioned by police Friday over last week’s attacks “He’s totally evil,” the director of intelligence police says about the suspect The two attacks left at least 76 dead Oslo, Norway (CNN) — Norway will pay tribute Friday to […]

Obama: ‘We are almost out of time’

Boehner doesn’t have enough GOP support The House calls off a Thursday vote on the Boehner plan House Republicans and Senate Democrats call Friday caucus meetings Sen. Reid promises to defeat the Boehner plan, assuming it passes the House Failure by Congress to raise the debt ceiling by August 2 risks a possible default Washington […]

Stratiform Makes Tweaking Firefox’s Looks Really Simple [Downloads]

Firefox 4+ (Windows only): Usually, changing your Firefox browser’s looks requires a CSS tweak, an about:config switch, or specialized downloads. Stratiform is an all-in-one add-on that offers a variety of button, toolbar, and other visual element switches. Try out new themes and switch back without any hassle. More » Lifehacker: downloads