Our Remote Support Tool



What can we do for you?


Live Support

Live chat with a technician or call us @ (585) 568-7755

What is the remote technical support?

Remote technical support, also known as 'online support', allows us to remotely view your computer screen and securely fix most computer and network problems right through the Internet via remote control. In fact, it's like watching your computer fix itself!

Easy to use

Is it easy to use?

Very! By allowing a remote support technician to access your local computer through the Internet they are able to fix your computer directly. You can simply sit back and watch. Or, you can work on something else while the technician is fixing your computer. Remote PC support is a simple, convenient and, best of all, it's 'hands-free'. Simply download our tool by clicking on the Download button on top, give the technician the ID# and Password for the session and let go of the mouse and let us fix your PC!

How can Remote Technical Support help me?

Through our 'hands-free', remote technical support service, we can:
-Fix wireless and wired networking issues | Perform technical maintenance, windows updates/patches.
-Remove viruses & configure AV software.
-Fix/Install printer, scanner, digital camera and other technical problems.
-Fix error messages or frozen screens and much more!
Use the live chat on top to speak to a technician regarding your issues!